Products

IP / Network Cameras
IP-901
C-10021-D
C-10021-R
C-10060-IP
Wireless Spy Cameras
Single Camera Packages
4 Camera Packages
Outdoor Spy Camera
Long Range Outdoor Spy Camera
Mini Spy Camera
Wireless Transmitter Receiver
Wireless Accessories
Hardwired Security Cameras
Colour Cameras
Outdoor Infrared Cameras
Dome Cameras
Camera Accessories
Digital Video Recorders
DVR & Camera Packages
USB 4-Channel DVR
Budget Standalone 4 Channel DVR
Standalone 4 Channel DVR
Standalone 4 Ch Full Spec DVR
Standalone 9 Channel DVR
Standalone 16 Channel DVR
Standalone 16 Ch High Comp DVR
Camera Accessories
Video Baluns
Infrared Lamps
Camera Brackets & Housings
Basic Mounting Bracket
Outdoor Camera Housing
Camera Lenses
Basic Camera Lenses
Manual Iris Lenses
Auto Iris Lenses
Car Reversing System
Wireless Car Reversing System

We accept:

Return Policy

30 Day Money Back Guarantee

We want you to be completely happy with your purchase. If you are not, return the item(s) within 30 days for a refund:

All returns require a Return Authorization Number (RMA#). Email us at rma@footprintsecurity.com
Item must be returned to us within 30 days from the date that you receive the item.
Item must be returned in its original condition with original packaging.

All returns will be charged a restocking fee of 5%. Returns not meeting the above conditions will be charged a restocking fee that will vary from 15% up to the full purchase price.

Defective Items

Items that are defective require a Return Authorization Number (RMA#). Please email us at the RMA email address on our contact us page.

Products purchased from us which are found to be defective within the manufacturer’s warranty period will be replaced or repaired, at our option, if the product is still a part of our current product line. Products that are no longer a part of our current product line will have to be returned to the original manufacturer for warranty replacement. All manufacturers’ warranty terms and restrictions apply. Please supply as much of the original packaging as possible.

Return Shipping Instructions

Please send your return to the following address:

Footprint Security
PO Box 1218
Runaway Bay
Queensland 4216, Australia

RMA #’s must be clearly displayed on the front of the return shipping box.
Please double box your return.
We are not responsible for returns lost or damaged in shipment, using insured parcel post.
Shipping charges are non-refundable unless the return is due to our error.
Returns that do not meet all of the above stated conditions will be returned to the customer at the customer's expense.

If you have any questions regarding your return, please contact us.

Copyright (c) 2004-2007 (Colourstory Pty Ltd T/a Footprint Security ABN 84 122 563 651)
PO Box 10662, Southport BC, Queensland 4215, Australia

Phone: 1300 852 400 (Local call Australia wide)

Return Policy